Job Description

Job Description

This exciting Federal Government Relationship Manager role supports the GSA SmartPay program, directly managing all relationship for client(s) in the assigned portfolio.  Primary functions of position are client retention through service excellence and revenue growth initiatives. 


We are looking for:

-Excellent interpersonal, presentation, verbal and written communication skills

-Ability to travel 10-15%

-Thorough understanding of payments industry

-Microsoft Office proficiency

-Knowledge of product marketing, client servicing components, and organization operations

-Knowledge/utilization of Salesforce

-Negotiation and decision-making skills

-Ability to creatively resolve complex problems with general guidance

-Ability to manage multiple tasks/projects and deadlines simultaneously

-Understanding of Federal government contracting


Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Seven to ten years of relationship management experience

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.



Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

-Healthcare (medical, dental, vision)

-Basic term and optional term life insurance

-Short-term and long-term disability

-Pregnancy disability and parental leave

-401(k) and employer-funded retirement plan

-Paid vacation (from two to five weeks depending on salary grade and tenure)

-Up to 11 paid holiday opportunities

-Adoption assistance

-Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  



U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Administrative Manager
Bachelor Degree
8+ Years
  • Founded In
    Mar 04, 2023
  • Company Size
    500+ Members
  • Website Learn More