Job Description

Overview

▶ Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®.  “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there’s a lot more to our story and much more left to be written.  We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. 

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. 

▶ How we lead

At 7-Eleven we are guided by our Leadership Principles.

1. Be Customer Obsessed
2. Be Courageous with Your Point of View
3. Challenge the Status Quo
4. Act Like an Entrepreneur
5. Have an “It Can Be Done” Attitude
6. Do the Right Thing
7. Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

▶ About This Opportunity

Responsibilities

JOB SUMMARY: 

At 7-Eleven International (7IN), we are responsible for the growth of 7-Eleven branded business around the world, excluding US, Canada, Mexico, and Japan.  We are currently responsible for supporting over 15 regions that are managed by our Master Franchisees who operates over 50,000+ stores across the globe. 

The Global Technology & Digital department at 7IN is responsible for: 

1. Enabling, driving and supporting 7-Eleven’s Global Digital Transformation (DX) 
2. Introducing 7-Eleven’s digital and technology solutions to international licensees and candidates 
3. Develop and operate 7-Eleven Global Technology (7GT) 
4. Supporting international licensee to implement their digital and technology solutions (In-house development or through 7GT) to operate their 7-Eleven business 
5. Digitally enable the 7IN organization 

The “7GT-Sr. Product Manager” role will mainly support 2) and 3) in the list above, and it will require the understanding of our 7-Eleven Business Process and Digital/Technology Solutions.  You will be working across multiple entities and cross functionally work with different team members to understand the correlation between 7-Eleven unique business process and the technology solutions.  You will also be contributing to the development of our new 7GT platform by discussing with multiple clients’ needs and defining the customization requirements to existing 7-Eleven solutions.  

The goal for 7-Eleven International is to significantly grow our 7-Eleven business around the globe and this role will be contributing to that growth by enabling our technology solutions.  

Qualifications

KEY DUTIES AND RESPONSIBILITIES: 

• Explain 7-Eleven Digital and IT solutions and its correlation between 7-Eleven's best practices, like Retailer Initiative and Item-by-Item Management to international licensees and candidates 
• Work with SEI/SEJ members to acquire information and material about existing 7-Eleven solutions 
• Support the development of 7GT components by providing business requirements to the development team in an agile development environment, filling in the Product Owner role 
• Work with international licensees to implement 7GT services 
• Work with international licensees and define 7GT localization requirements 
• Create marketing material for 7GT 

EDUCATION AND EXPERIENCE: 

EDUCATION: Bachelors/4 Yr Degree 

YEARS OF RELEVANT WORK EXPERIENCE: 10+ years 

YEARS OF MANAGEMENT EXPERIENCE: 3+ years 

CERTIFICATIONS / LICENSES:  

SPECIFIC KNOWLEDGE AND SKILLS: 

• Motivated Leader with passion to expand our software to global market 
• Knowledgeable about 7-Eleven business model or small box franchised convenience business model 
• Understanding of Retailer Initiative 
• Able to communicate well to introduce and explain 7-Eleven digital and technology solutions across multiple licensees 
• +5 years of product execution or technology implementation background 
• +3 years of managing experience
• **5-10% required travel**