talech seeks to expand its Customer Success Operations function with this role. In this role you’ll provide project management and analytical support to see through key process improvement and development projects to create efficiency and effectiveness in the Customer Success organization.
The Customer Success Operations team assists the rest of the Customer Success teams (Professional Services, Technical Support, Customer Success Management and Knowledge Management) to enhance their ability to be effective. We do that by assisting them in deploying new tools, updating methodologies, developing new processes and launching other practice development projects. talech seeks to expand its Customer Success Operations function with this role. In this role you’ll provide project and analytical support to see through key process improvement and development projects to create efficiency and effectiveness in the Customer Success organization.
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Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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