Every day, you will be building lasting relationships with colleagues, stakeholders, and your team.  With your strong natural leadership skills, knowledge of the business practices in JP Morgan Chase and strong experience organizing client events you will make strong impact to our business and help build our team culture. 

As a Business Support Associate, you will support a defined region within the Commercial Banking Middle Market Banking and Specialized Industries business. This role has multi-disciplined accountabilities and is a combination of managing up to 10 Administrative professionals, management of local event and sponsorship activity for the region, as well as managing projects for both the administrative platform and the business. You will also work closely with colleagues in similar roles to ensure consistency in our business practices. This role reports to the Administrative Manager for the region. 

Job responsibilities:

• Manage a team of up to 10 Administrative Professionals nationally across one or more LOB’s
• Partner with Admin Manager and act as a strong partner to the LOB leadership teams to ensure business coverage is appropriately aligned to business priorities 
• Manage the oversight, training, reporting and governance of all Admin team member execution of local event and sponsorship activity
• Ensure team members are trained and adept in new responsibilities for events, Catalyst/Salesforce, MS Office support, etc. and providing strong leverage to the business
• Coordinate Admin recruiting, hiring, training and integration
• Ensure Admins are fluent in key policies and business practices (i.e., Expense Policy, etc.)
• Support all facets of the performance management process such as gathering feedback, writing reviews, and recommending annual performance ratings (compensation is not included)

Required qualifications, capabilities, and skills:

• Strong understanding of the firm and our business practices
• Experience organizing and executing large scale client events
• Strong track record in successful relationship building and people, business, and project leadership at both a local and regional level  
• Recognized motivator and natural leader with exceptional judgment
• Collaborates effectively at all levels of the organization and ability to lead and influence without having positional authority
• Demonstrates exceptional communication skills- confident, organized, and clear. Can effectively interact with all organizational levels  
• Has strong presentations skills and fluency in Microsoft Office Suite

Preferred qualification, capabilities, and skills

• Prior management/HR experience preferred but not required, preferably in a large financial services organization. 
• Bachelor’s degree preferred

***Note to job seekers: this hybrid role requires going into the office three days a week with two days of flexibility to work from home. Remember, this is subject to change at any time per JP Morgan guidelines. This role is only supported in one of the following locations: Boston, MA, Jersey City, NJ or White Plains, NY.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements.  Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.